Our Staff

John Vash

Hearing Instrument Specialist

John is WV licensed and a member of the International Hearing Society. He possesses a unique professional combination having worked in the manufacturer’s setting which then prompted him into opening his private practices. John has a deep desire to educate the community about better hearing and assist each person in making the best decisions to maximize their quality of life. He is committed to excellent hearing healthcare and optimizing patient satisfaction.

John credits his interest in hearing healthcare to his father, who opened his first hearing practice over 50 years ago, the year John was born. John was introduced to the business early in life, which fostered his enthusiasm for the hearing industry. His commitment to improving auditory health was evident from the outset, and his professional endeavors continue to thrive today.

Alice Baughman

Patient Care Coordinator

Alice joined Hearing Solutions Services, Inc. in 2020. She has made the healthcare field her career focus with over 20 years at various medical firms. Alice is versed in insurance processing for our patients. She attended Cittone Institute in Edison, NJ where her studies allowed her to broaden her business-based knowledge. You will see Alice in our White Hall and Bridgeport facilities.

Kim Curry

Patient Care Coordinator

Kim works primarily in our Bridgeport office. She is the friendly, kindhearted individual you will meet first when visiting with us. Her dedication and sincere investment in assuring quality patient interaction is extraordinary and unparalleled. She is skillful in coordinating various organizational components, keeping patient interests at the forefront of her efforts. Kim has 25 years of experience in the medical field and is here to guide you on your hearing healthcare journey.

Krista Turner

Patient Care Coordinator

Krista has substantial experience, having worked in both our practices. Her warm personality, dedication, and conscientious nature will make you feel at ease. Krista’s vast knowledge and technical understanding establishes a basis for highly professional and proficient patient interactions. She works diligently with a commitment to ensure full and complete patient satisfaction through expert guidance and personalized care.

Jessica Reed

Patient Care Coordinator

Jessica works in our Bridgeport and White Hall offices. Her friendly and understanding nature coupled with her vibrant personality adds a special element to all her interactions. Her level of competence offers quality and comprehensive attention in addressing all individual concerns and questions. Jessica’s focus on supportive and positive patient care is outstanding.

Taylor McDougal

Patient Care Coordinator

Taylor is an enthusiastic, thoughtful, and knowledgeable member of our HSS team. She is committed to delivering exemplary, compassionate patient care, with a thorough emphasis on each patient’s path to improved hearing. Her welcoming nature, keen insight, and critical skill set provides an exceptional foundation in assuring a reliable outcome in all aspects of patient care.

Emily May

Patient Care Coordinator

Emily is associated with our White Hall practice. She is the smiling individual you will see as you enter our HSS office. Her welcoming nature, dependability, and commitment to quality patient interaction brings immense value to our office. She is adept in overseeing a multitude of patient care facets, elevating our patient satisfaction to the highest potential.

Debra Hess

Patient Care Coordinator

Debra joined our Whitehall office in May 2016. Her tenure with our company brings a solid foundation to address patient concerns quite effectively and efficiently. Debra brings 18+ years of medical related experience to Hearing Solutions Services, Inc. She is registered with the state of West Virginia as a Certified Medical Assistant.

Patient Reviews

Read a Few of Our Google Reviews

5 out of 5 Stars based on 290 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Patient, very thorough and professional

Reviewer Profile Photo Rita Faye Tanner, on Google

Very down to earth. Interested in customizing a product that will help you the customer. I was impressed. I own my own business and know the value of building the relationship with your clients. They do that here !

Reviewer Profile Photo Gregg Goff, on Google

The real only problem was it took to long! My appointment was at 11:00 am, John took almost 45 minutes longer with the previous patient, he didn’t see me until 11:45am!

Reviewer Profile Photo stephen nagy, on Google

Had great experience today. Feels like I will be enjoying my aids more. The girl worked to fix and solved my request. She was very professional and very pleasant. She was a joy to work with. I thank her so much. It's a nice place to do business.

Reviewer Profile Photo Yvonne Riggleman, on Google

Very helpful boosted up my hearing was a good experience thank you

Reviewer Profile Photo HOwie, on Google

Great experience! John and the entire staff were friendly, compassionate, and knowledgeable.

Reviewer Profile Photo John Davis, on Google

I went to the wrong office and they were very nice and understanding. They went to the other office and got my hearing aids for me. So I wouldn't have to travel and help me with them. Everyone was very kind and welcoming

Reviewer Profile Photo Mary Connors, on Google

Very quick and efficient service

Reviewer Profile Photo Joseph Larry, on Google

Staff are very helpful and explain things clearly. They go out of their way to correct any problems you have.

Reviewer Profile Photo Al Stafford, on Google

I had a good experience at Hearing Solutions this past week. My hearing was checked and some minor tweaking was done to enhance my hearing experience . It's nice to be able to hear again!

Reviewer Profile Photo Catherine Rogers, on Google

staff polite an friendly .Audiologist Alice competent and reassuring Thank you

Reviewer Profile Photo Ruby Delamata, on Google

Thank YOU for a Terrific Learning Experience @ Hearing Solutions today ... The staff was kind and Helpful...Mr. Vash (the owner )was personable, informative and Easy Going. He is such a Terrific sales person that my husband who is/was in hearing loss denial ...decided, after my sales pitch, to visit...

Reviewer Profile Photo Nancy Watkins, on Google

Everyone is great and so professional!!!

Reviewer Profile Photo veronica Mccardle, on Google

Wonderful service as always! Employee in the office today was extremely friendly and helpful.

Reviewer Profile Photo Liz Boord, on Google

Staff friendly, correction made to fix the problem.

Reviewer Profile Photo Connie, on Google

Quick, easy and professional maintenance service! Couldn’t ask for more.

Reviewer Profile Photo Cynthia Marshall, on Google