Our Staff

John Vash

Hearing Instrument Specialist

John is WV licensed and a member of the International Hearing Society. He possesses a unique professional combination having worked in the manufacturer’s setting which then prompted him into opening his private practices. John has a deep desire to educate the community about better hearing and assist each person in making the best decisions to maximize their quality of life. He is committed to excellent hearing healthcare and optimizing patient satisfaction.

John credits his interest in hearing healthcare to his father, who opened his first hearing practice over 50 years ago, the year John was born. John was introduced to the business early in life, which fostered his enthusiasm for the hearing industry. His commitment to improving auditory health was evident from the outset, and his professional endeavors continue to thrive today.

Joilyn Bush, Au.D.

Audiologist

Dr. Joilyn Bush, AuD brings a passion for audiology and a genuine commitment to helping people hear—and live—better. Her dedication to providing personalized, compassionate hearing healthcare makes her a wonderful addition to our HSS family.

Kim Curry

Patient Care Coordinator

Kim works primarily in our Bridgeport office. She is the friendly, kindhearted individual you will meet first when visiting with us. Her dedication and sincere investment in assuring quality patient interaction is extraordinary and unparalleled. She is skillful in coordinating various organizational components, keeping patient interests at the forefront of her efforts. Kim has 25 years of experience in the medical field and is here to guide you on your hearing healthcare journey.

Krista Turner

Patient Care Coordinator

Krista has substantial experience, having worked in both our practices. Her warm personality, dedication, and conscientious nature will make you feel at ease. Krista’s vast knowledge and technical understanding establishes a basis for highly professional and proficient patient interactions. She works diligently with a commitment to ensure full and complete patient satisfaction through expert guidance and personalized care.

Jessica Reed

Patient Care Coordinator

Jessica works in our Bridgeport and White Hall offices. Her friendly and understanding nature coupled with her vibrant personality adds a special element to all her interactions. Her level of competence offers quality and comprehensive attention in addressing all individual concerns and questions. Jessica’s focus on supportive and positive patient care is outstanding.

Taylor McDougal

Patient Care Coordinator

Taylor is an enthusiastic, thoughtful, and knowledgeable member of our HSS team. She is committed to delivering exemplary, compassionate patient care, with a thorough emphasis on each patient’s path to improved hearing. Her welcoming nature, keen insight, and critical skill set provides an exceptional foundation in assuring a reliable outcome in all aspects of patient care.

Emily May

Patient Care Coordinator

Emily is associated with our White Hall practice. She is the smiling individual you will see as you enter our HSS office. Her welcoming nature, dependability, and commitment to quality patient interaction brings immense value to our office. She is adept in overseeing a multitude of patient care facets, elevating our patient satisfaction to the highest potential.

Debra Hess

Patient Care Coordinator

Debra joined our Whitehall office in May 2016. Her tenure with our company brings a solid foundation to address patient concerns quite effectively and efficiently. Debra brings 18+ years of medical related experience to Hearing Solutions Services, Inc. She is registered with the state of West Virginia as a Certified Medical Assistant.

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

5 out of 5 Stars based on 398 Reviews on Google.

Corrected my problem excellent service and prompt. Highly recommend Hearing Solutions

Reviewer Profile Photo Maggie Fisher, on Google

Had an appointment 8-12-2026 at the office in Fairmont. These girls were so accommodating and friendly. Had to have my aids adjusted. They work so well with you. Dr. Vash has always been great! I very highly recommend Hearing Solutions.

Reviewer Profile Photo Sharon Vincent, on Google

Fast, friendly and always thorough with my check up on my hearing aids.

Reviewer Profile Photo Mae Carpenter, on Google

I recommend Hearing Solutions Services to anyone looking for new or first-time hearing aids. My new Starkey hearing aids are MUCH better than the ones I had been using. A week after receiving my new aids, I went back for a checkup. After a few minor “tweaks”, I’m hearing even...

Reviewer Profile Photo Mike Miller, on Google

The people are professional & friendly. After a through hearing exam, I was fitted with new hearing aids which were set to help with my hearing difficulties. The new Starkey aids are performing wonderfully & my wife notes that I now am asking her to repeat herself MUCH less frequently...

Reviewer Profile Photo Mike Miller, on Google

I had my first visit with Hearing Solutions Services. The atmosphere was professional & friendly; the service I received was excellent! My hearing was thoroughly examined & the results were explained to me in detail. I left wearing new Starkey hearing aids, which are functioning better than any other I...

Reviewer Profile Photo Mike Miller, on Google

Everyone was very informative and friendly! I would recommend them for your hearing needs.

Reviewer Profile Photo shelia kovar, on Google

The people there are great, they are very professional and get you in quickly. I stopped by today no appointment and they took care of the earbud issue I was having. I would highly recommend Hearing Solutions Services. Thanks folks keep up the great work.

Reviewer Profile Photo Ed Walker, on Google

Very down to earth. Interested in customizing a product that will help you the customer. I was impressed. I own my own business and know the value of building the relationship with your clients. They do that here !

Reviewer Profile Photo Gregg Goff, on Google

Very nice place to go to have your hearing checked they were very nice very informative when checking my hearing first time I forgot to see the inside of my ear it was pretty cool love the experience if I had to have my ears checked again this is the...

Reviewer Profile Photo Melissa Giles, on Google

They are very professional and will help any way they can you will have a great experience there.

Reviewer Profile Photo Nathanil Moss, on Google

Attention to detail. Problem with charger immediately resolved.

Reviewer Profile Photo Terry Gosnell, on Google

Jessica was really helpful and knowledgeable. Staff polite and professional

Reviewer Profile Photo Elizabeth Moran, on Google

The lady at the desk is so nice and friendly. She knows what she doing. I appreciate her kindness in helping with my hearing aids

Reviewer Profile Photo Aleta Snyder, on Google

Reception was super friendly and Jessica and Dr. Vash were so down to earth and made my experience very comfortable and AMAZING bedside manner...definitely recommended!!

Reviewer Profile Photo Julie Odell, on Google

They are so nice and the atmosphere is so comfortable. My hearing is the best it's been in decades. Please give them a try... You have nothing to lose and hearing to gain, 🙂

Reviewer Profile Photo George Ramsburg, on Google

Wonderful hearing aid facility. John Vash and his staff are all exceptional . I highly recommend his office for all your hearing needs.I would not go anywhere else!

Reviewer Profile Photo Dru, on Google

Somehow, this morning, I found that my kickstand was missing And the cornerof my Bud had chipped off. I called and was able to get in this afternoon and get it fixed. I am so thankful for the excellent service Hearing solutions provides. I definitely needed this fixed before I...

Reviewer Profile Photo Fitzgerald Marshall, on Google

Great service. My hearing aid broke and they repaired it the next day

Reviewer Profile Photo Al Stafford, on Google

Great service friendly staff easy to change appointments if needed

Reviewer Profile Photo Karen Mason, on Google